Privacy Policy &
Personal Data Statement
Last Updated: January 2026
We are committed to protecting the privacy, confidentiality, and security of the personal data we hold by complying with the requirements of the Personal Data (Privacy) Ordinance (Cap. 486) (“PDPO”) of Hong Kong.
1. Data Collection: What We Collect
We collect personal data that is necessary for our operations and to provide you with our educational services. This may include:
- Provided Data: Any personal data that you type into our website, which could include your name, and/or other personal data.
- Technical Data: IP address, browser type, and usage data via cookies to improve website performance.
2. Purpose of Data Use
Your personal data may be used for the following purposes:
- Providing and managing your access to our website, platforms and services.
- Processing applications, enrollments, and payments.
- Communicating updates, newsletters, or marketing materials (subject to your consent).
- Improving our website content and user experience.
- Complying with legal and regulatory requirements of Hong Kong.
3. Direct Marketing
We will not use your personal data for direct marketing purposes unless we have received your explicit consent. You have the right to opt-out of receiving marketing communications at any time by contacting our Data Protection Officer or clicking “unsubscribe” in our emails.
4. Data Disclosure and Transfer
We keep your personal data confidential. However, we may disclose or transfer data to:
- Third-party service providers (e.g., IT support, payment gateways, cloud storage) who are under a duty of confidentiality to us.
- Government bodies or law enforcement agencies when required by law.
- International Transfers: As an online platform, your data may be stored on servers located outside of Hong Kong. We take steps to ensure these locations provide a level of protection at least equivalent to the PDPO.
5. Data Security and Retention
- Security: We use industry-standard encryption and restricted access protocols to prevent unauthorized access or leakage.
- Retention: We only keep your data for as long as is necessary to fulfill the purposes for which it was collected or to comply with legal requirements.
6. Your Rights
Under the PDPO, you have the right to:
- Check whether we hold data about you and access such data.
- Require us to correct any inaccurate data.
- Ascertain our policies and practices in relation to personal data.
7. Contact Us (Data Protection Officer)
If you wish to exercise your rights of access or correction, or if you have any questions regarding this policy, please contact our Data Protection Officer via email at info@arcus.education] or by writing to us at our address as set out on our Contact Us page.
Cookie notice
Introduction
This cookie notice applies to the use of cookies and other similar technologies on this website and is intended to provide you with information on what cookies are, how they are used by us and what you can do to control their use. For information on how we use your personal data, please read our Privacy Statement.
What are cookies?
Cookies are small text files that are downloaded onto your device, e.g. computer, smartphone or tablet, whenever you visit a website so that your experience is more personalised and efficient. They are used to deliver the functionalities of the website and are not intended to collect personal information that can identify you. You can find out more about cookies at www.allaboutcookies.org
Our site uses both first and third party cookies. First party cookies are set by us while third party cookies are placed by services that appear on our pages.
The duration of the cookies on your device is determined by whether they are session cookies or persistent cookies. Session cookies are deleted when a browser is closed and persistent cookies remain and will recognise your device when you next access the site. The tables below indicate whether a cookie is session or persistent as well as their retention period.
Categories of cookies
Our website uses different types of cookies that perform different functions. The cookies fall into the following categories and each of these types is explained in detail below:
- Necessary
- Functional & performance
- Statistical
- Marketing
- Unclassified
Your consent is required for functional, statistical and marketing cookies, but is not required for necessary cookies. You can update your cookie choices at any time by visiting [XXX].
Blocking all cookies
You can block all cookies via the browser settings on your device. However, this may impact some functionalities of the website and your experience of the site. To learn how to block cookies via your device browser visit www.allaboutcookies.com
Get in touch
If you have any query or about this Notice or the data we hold on you, please contact us via email at info@arcus.education
Changes to our cookie notice
We have the right to update the contents of this notice from time to time to reflect any changes in the way in which we use cookies. In case of updates, we will post the revised Notice on our website. Changes will take effect as soon as the revised version is made available on our websites.
Terms of Use
Copyright
All information on this website or any of our apps or digital platforms, including but not limited to designs, logos, text, graphics, information architecture, coding, documents, and information (“content“), is the property of Arcus Education Limited. The copyright, trademarks, and other intellectual property in the content are owned by Arcus Education Limited or its licensors.
You may read the content and make copies for your own personal use. You may also download/print documents and information from this website for the purposes of reading it or circulation within your organisation so long as any copies you make are complete, unaltered, and are properly attributed to Arcus Education Limited. If you wish to use the information for any other purpose, you must obtain our prior written consent. If you wish to ask for such permission or to obtain further information please contact info@arcus.education.
Linking
You may not create any electronic links to this website or our apps without our prior consent. Please send any such requests to info@arcus.education.
The linked sites included in this website or our apps or platforms (if any) are not under the control of us and are included for convenience only. We do not endorse or accept any responsibility for any content on or any software downloaded from any website linked to this website or our apps or platforms. The inclusion of any link does not imply an endorsement by us of the linked website nor a relationship between us and the organisation providing the linked website.
Disclaimer
The content of this website and our apps and platforms are for general information purposes only for the clients and professional contacts of Arcus Education Limited. No other use of the content is permitted without our prior written consent.
The content does not purport to be comprehensive nor does it constitute professional advice and it should not be relied on or treated as a substitute for appropriate professional advice. While every effort has been made to ensure that the information contained on this website or our apps or platforms is complete and accurate at the date of publication, we give no warranty as to the adequacy, accuracy, or completeness of the information contained on this website or our apps or platforms, and we accept no liability arising from any inaccuracy or omissions in or the use of or reliance on the information contained in this website or our apps or platforms. We accept no responsibility for any loss of whatsoever and howsoever arising which might occur from reliance by any person on the content of this website or our apps or platforms.
